PRIVACY STATEMENT

Creative Landscaping Works is a full-service landscaping company serving both domestic and commercial clients. Our business is based in Lisnenan, Letterkenny, Co. Donegal.

You can reach our office or our Data Protection Manager (DPM) at the address above or through the contact details provided on this website.

We take your privacy seriously and are committed to respecting your data protection rights. Your information security is important to us.

This Privacy Statement outlines how we collect and handle your information through our website. We recommend reviewing this statement alongside our Website Terms of Use. Each time you use our site, you agree to the terms set out at that time. If there are links to third-party websites, we make them clearly identifiable. However, we are not responsible for their content or privacy policies.

By using this website, you confirm that you accept this Privacy Statement. If you disagree with any part of it, your only option is to stop using the website.

We may change this Privacy Statement at any time. When changes are posted, continued use of the website confirms your acceptance of the updated terms.

a) Customer or User Communication

When you contact us via email, phone, or our Contact Us form, we may collect the following details:

• Name

• Company or organisation name

• Contact number

• Email address

• Any additional information you choose to provide

Purpose: We use this data to respond to your enquiry or communicate with you.
Legal basis: Legitimate interest in handling business enquiries.
Retention: We store the data only as long as required to manage your query or engagement.
Sharing: We do not share your information with third parties unless required by law or if you explicitly request us to engage a third party on your behalf—with your consent clearly obtained.

b) Website Interaction

We use cookies and similar technologies to monitor traffic and improve your user experience. Cookies are small files stored on your device. They remember your preferences and recognise returning visitors.

You can reject cookies by adjusting your browser settings. However, doing so may limit your access to some features. Alternatively, you can delete cookies after each session. For more details, see our Cookies Policy.

We store your data on secure servers within the European Union (EU). We take reasonable steps to ensure data is handled securely and in line with this Privacy Statement.

If you have login access to our services, it’s your responsibility to keep your password and username confidential. Please avoid sharing them.

While we use strong security measures—including firewalls and regular backups—no online transmission is entirely secure. You send data at your own risk. Once received, we apply strict controls to prevent unauthorised access.

We may use your information to:

• Present our website content in a user-friendly way

• Provide requested products, services, or information

• Manage any contracts between you and us

• Carry out administrative or analytical functions (e.g. Google Analytics)

• Inform you of changes to our services or website

We treat your personal data as confidential. However, we may share it with:

• Approved contractors and partner companies

• Legal or professional advisors

• Prospective buyers, if we sell all or part of the business

• Third parties, where required by law or for enforcement purposes

• Payment processors or fraud prevention organisations, when necessary

These disclosures will only occur when strictly necessary, and where possible, we will inform you in advance.

Our website may include links to third-party platforms. These websites operate under their own privacy policies.

We are not responsible for their content or data practices. Always review the privacy policy of any third-party site before submitting your data. We provide these links for convenience only, and you access them at your own discretion.

We take every reasonable precaution to protect your data. The site uses secure technology to prevent loss, misuse, or unauthorised access.

That said, no data transfer online is guaranteed to be 100% secure. We advise caution when submitting personal data online. Our systems include firewalls, secure servers, and regular monitoring to reduce risk.

The General Data Protection Regulation (GDPR) grants you a range of rights over your personal data:

• Right to withdraw consent

• Right to be informed

• Right to access your data

• Right to rectify inaccuracies

• Right to request erasure

• Right to restrict or object to processing

• Right to data portability

• Right not to be subject to automated decisions or profiling

• Right to lodge a complaint with a supervisory authority

You may exercise these rights by contacting us via the details provided on this site. Withdrawing consent does not affect data processed prior to the withdrawal.

We do not use automated decision-making or profiling tools on our website.

Questions, comments and requests regarding this Privacy Statement are welcomed and should be addressed to our Data Protection Manager (DPM) at the above address or via the contact details on this website.